Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping (3–7 business days): Calculated at checkout
• Express Shipping (1–3 business days): Calculated at checkout
• Free Shipping: Available on orders over a minimum amount (see checkout for details)

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

International Shipping

We currently ship to select international destinations. International shipping rates and delivery times vary by location. Please note that customers are responsible for any customs, duties, or taxes imposed by their country.

Damaged or Lost Packages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about your shipment, please contact our support team at info@luncta.com.